Turning Lost Customers Into Gold: ...and the Art of Achieving Zero Defections
| Collection Location | STT Makedonia |
| Edition | |
| Call Number | 658.8007 CAN t |
| ISBN/ISSN | 9780814451106 |
| Author(s) | Cannie, Joan Koob |
| Subject(s) | |
| Classification | 658.8007 |
| Series Title | GMD | Text |
| Language | English |
| Publisher | Amacom |
| Publishing Year | 1993 |
| Publishing Place | |
| Collation | Hardcover, 208 pages |
| Abstract/Notes | |
| Specific Detail Info | |
| Image |  |
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